Get Help

How to get help

Supporting people from Farnham and the surrounding areas, If you need help from Farnham Foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include Citizen’s Advice, Housing Support Offices, Children’s Centres, Health Visitors, Social Services, GPs, schools and some local charities.

1. Get in touch with us

If you call or email Farnham Foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange to call the referral agency

They will discuss your situation and supply you with a foodbank voucher or send one to us where appropriate.

If you are in financial crisis please contact our partner in Farnham, Frontline Money Advice on 01252 560 752, or if you live in England or Wales, you can call 0808 2082138 for free (open Monday to Friday, 9am-5pm) to talk confidentially with a trained Citizens Advice adviser. Both organisations can help address your crisis and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

3. Visiting a Foodbank

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a foodbank door. That’s why our foodbank volunteers aim to welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.

Your foodbank voucher will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, halal or vegetarian.

Your food parcel will be packed into supermarket carrier bags. If you prefer to bring your own bags those can be used instead.

Foodbank volunteers take the time to listen and support you. They are specially trained to know about local services and offer practical guidance so that you have access to the right support, helping you to break out of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

Back to Get Help